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Hours & Services
DAILY OPERATING HOURS:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
EXTENDED HOLIDAY HOURS BEGIN: Saturday, November 30th, 2024
- Monday to Saturday | 10:00AM – 9:00PM
- Sunday | 11:00AM – 8:00PM
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-883-1400) for details.
HOLIDAY KEY DATES
Black Friday | Friday, November 29 | 9:00AM – 9:00PM
Christmas Eve | Tuesday, December 24 | 9:00AM – 6:00PM
Christmas Day | Wednesday, December 25 | CLOSED
Boxing Day | Thursday, December 26 | 9:00AM – 8:00PM
New Year’s Eve | Tuesday, December 31 | 10:00AM – 6:00PM
New Year’s Day | Wednesday, January 1 | 11:00aAM – 6:00PM
Regular shopping hours will resume on Thursday, January 2, 2025:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
Prepare for Santa’s grand arrival! Deck the Halls with Hillcrest on Saturday November 30th – mark your calendars for a magical visit.
To avoid disappointment, we encourage guests to reserve their Santa visit and photo package in advance. Limited walk-ups available on a first come, first serve basis and subject to availability.
November 30 – December 23
Thursday – Friday | 10:00AM – 8:00PM
Saturday | 10:00AM – 6:00PM
Sunday | 11:00AM – 6:00PM
Christmas Eve (December 24)
10:00AM – 3:00PM
Location: Centre Court
Hours
Monday - SundayClosed
Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Hillcrest Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!
Please note only service animals are permitted in the centre during mall hours.
HOURS OF OPERATION
Thursday December 5, 12 & 19 from 6:00pm – 8:00pm
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FAQs and Support
What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com
For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com
Pet Night FAQs
DISCLAIMER
Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.
We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.
PET GUIDELINES
- Please enter and exit through Entrance 4.
- All pets must be on a leash, in a pet carrier or held by the owner at all times.
- Owners must immediately clean any “messes”.
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.
Richmond Hill Public Library Holiday Activities
Richmond Hill Public Library and Hillcrest invite you to take your imagination to the next level with memorable holiday programs! Guests are invited to join in on cozy stories and crafts to get you into the winter spirit.
Date: December 2, 9, & 16
Location: Centre Court at Hillcrest
Holiday Programing:
Snow Much Fun!
Date: December 2 | 10:30am – 11:30am
Ages: Family (2-5 with caregiver)
Brr… it’s getting cold out there! Let’s get cozy listening to stories Chicka Chicka Ho Ho Ho! by William Boniface and Is This…Winter? by Helen Yoon. Afterwards, create your own adorable melted snowman to bring home!
Winter Wonderland
Date: December 9 | 10:30am – 11:30am
Ages: Family (2-5 with caregiver)
Put on your hat and mitts as we read Snowy Mittens by Shauntay Grant and A Hat for Minerva Louise by Janet Stoeke. Then, we’ll conduct a winter hat and mittens activity.
Holiday Sweets and Stories
Date: December 16 | 10:30am – 11:30am
Ages: Family (2-5 caregiver)
‘Tis the season for gingerbread treats! Join us for a classic retelling of Frosty the Snowman by Steve Nelson and Jack Rollins. Then, come decorate your own paper gingerbread house!
Baby's First Christmas with West Coast Kids
In partnership with West Coast Kids, we’re inviting you and your little ones for their very first photo with the big guy himself! Mark your calendars for December 6th, from 10:00 am to 1:00 pm—don’t miss out on the holiday magic.
Click Here to reserve your spot on December 6 while availability lasts!
Date: December 6
Location: Centre Court at Hillcrest
Hours of Operation: 10:00am – 1:00pm
Featured Logos
Holiday Heroes
The York Regional Police Holiday Heroes campaign is back! Every year, this program supports thousands of individuals and families in need right here in York Region.
We are looking to collect cash, gift cards, new toys, new children’s clothing and non-perishable food items, all of which will be distributed through our partners Salvation Army and Victim Services of York Region.
Date: December 7 & 8
Location: Near Pandora
Hours of Operation: 11:00am – 4:00pm
Christmas Tree Market
Tis the season to find your perfect tree. The Christmas Tree Market opens on November 20 in the South East parking lot near Carrville Road. Stop by and grab a fresh, festive tree to bring some holiday cheer straight to your home!
Date: November 20 – December 23
Location: South West Parking lot near Carville Road
Hours of Operation: Monday – Saturday: 10:00am – 9:00pm | Sunday: 11:00am – 8:00pm
Choir with North Toronto Chinese Alliance Church
The North Toronto Chinese Alliance Church (NTCAC) is thrilled to be hosting choir sing-a-long. Guests can stop by and enjoy the choir, along with signing Christmas cards for the Mon Sheong Richmond Hill and Mon Sheong Stouffville Long Term Care Centre.
Date: December 16 at 6:00pm & December 21 at 2:00pm
Location: Centre Court
The Salvation Army
The Salvation Army Kettlebells are back! As one of Canada’s largest charitable events, the Christmas Kettle campaign helps provide food and toys to families in need through generous donations.
Date: November 29 – December 24
Location: Near The Body Shop
Hours of Operation: Tuesday – Saturday | 12:00pm – 8:00pm
Fruit of the Land
Fruit of the Land is your go-to for holiday delights. From farm-fresh foods to beautifully crafted gift baskets, shop the gourmet treats to make your holiday gifting extra special.
Date: November 15 – December 29
Location: Near Carter’s OshKosh.
Time: Monday – Saturday: 10:00am – 8:00pm | Sunday: 11:00am – 7:00pm
Santa'Ville
Personalize and design your ornaments and holiday decor to commemorate life milestones for the people you love.
Date: November 1 – December 29
Location: Near Aritzia
Time: Monday – Saturday: 10:00am – 8:00pm | Sunday: 11:00am – 7:00pm
At Hillcrest, we made Holiday Gifting easier for you to cross off those wishlists. Browse our curated gift guide for effortless shopping. This is holiday gifting made easy.
Store Offers
The Holiday Season calls for the best offers year-round. Click the link below to explore all Store Offers to make your gifting Merry and Bright.
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