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Hours & Services
DAILY OPERATING HOURS:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
EXTENDED HOLIDAY HOURS BEGIN: Saturday, November 30th, 2024
- Monday to Saturday | 10:00AM – 9:00PM
- Sunday | 11:00AM – 8:00PM
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-883-1400) for details.
HOLIDAY KEY DATES
Black Friday | Friday, November 29 | 9:00AM – 9:00PM
Christmas Eve | Tuesday, December 24 | 9:00AM – 6:00PM
Christmas Day | Wednesday, December 25 | CLOSED
Boxing Day | Thursday, December 26 | 9:00AM – 8:00PM
New Year’s Eve | Tuesday, December 31 | 10:00AM – 6:00PM
New Year’s Day | Wednesday, January 1 | 11:00aAM – 6:00PM
Regular shopping hours will resume on Thursday, January 2, 2025:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
Santa Returns to Hillcrest
Prepare for Santa’s grand arrival! Santa Claus is coming to town on Saturday, November 30th – mark your calendars for a magical visit.
To avoid disappointment, we encourage guests to reserve their Santa visit and photo package in advance. Limited walk-ups available on a first come, first serve basis and are subject to availability.
Hours
Monday - Saturday10:00 AM - 08:00 PM
Sunday11:00 AM - 07:00 PM
905-780-1335
Pets with Paws
Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Hillcrest Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!
Please note only service animals are permitted in the centre during mall hours.
HOURS OF OPERATION
Thursday December 5, 12 & 19 from 5:00pm – 8:00pm
Pets with Paws
FAQs and Support
What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com
For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com
Pet Night FAQs
DISCLAIMER
Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.
We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.
PET GUIDELINES
- Please enter and exit through Entrance 4.
- All pets must be on a leash, in a pet carrier or held by the owner at all times.
- Owners must immediately clean any “messes”.
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.
Please check back as more holiday happenings are added.