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    Parking

    Handicap parking spaces are available in all surface and parkade lots.

    WheelsTrans Pick-up/Drop-off 

    WheelsTrans Pick-up/Drop-off can be located at Entrance #4.

    Wheelchairs & Walkers

    Complimentary wheelchairs and walkers are available from the Guest Experience desk. View on map.

    Elevators

    Hillcrest is equipped with elevators throughout the shopping centre for your convenience. View on map.

    Pet Policy

    We warmly welcome service animals into our shopping centre. These animals are essential companions to their owners and play a crucial role in facilitating accessibility and independence. Please note, support animals are not classified as service animals.

    To ensure the safety, comfort, and well-being of all visitors, we kindly request that all other pets, aside from registered service animals, remain outside the shopping centre premises. This policy is in place to maintain a pleasant and secure environment for everyone.

    For the safety and wellbeing of your furry friend, please do not leave them unattended in your vehicle.

    Washrooms

    All Hillcrest washrooms have wheelchair accessible stalls. Companion/family washrooms are also available. View on map.

    At Hillcrest (part of OMERS Enterprise), we strive to provide our services in a way that respects the dignity and independence of people with disabilities. We are committed to giving customers with disabilities the same opportunity to access our services in the same place and in a similar way as others. Our Accessibility Policy sets out the principles for how OMERS Enterprise provides customer service, member services and interacts with people with disabilities. For more information, please see the Oxford Properties Accessibility Policy in English and French below:

    Accessibility – English
    Accessibilité – Français