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    Guest Experience

    Guest Experience Daily Hours*
    Monday-Friday: 11am-6pm
    Saturday & Sunday: 11am-7pm

    *Holiday hours may vary – visit Guest Experience for details.

    Call Us: 905-883-1400


    Gift Cards

    View Hillcrest gift card options here

    SPC Card

    Student Price Cards can be purchased from our Guest Service desk located by Entrance 4. For more information and terms and conditions, please visit SPCcard.ca.

    Wheelchairs & Walkers

    Available for loan from our Guest Experience desk during Guest Experience hours of operation.

    Guest Experience Hours
    Monday-Friday: 11am-6pm
    Saturday & Sunday: 11am-7pm

    Phone Charging Stations

    1 station is located at Guest Experience.

    Lost & Found

    If you have misplaced an item, contact Security at 905-883-3879 or visit the Security Office.

    Family Care

    Family Washroom – Hillcrest offers 4 family washrooms equipped with change tables.  View on map.

    Nursing Room – For your convenience, the centre has 1 nursing room. View on map.

    Expectant Mother & Small Children Parking – Hillcrest has designated parking stalls for expectant mothers and visitors with small children near each entrance.

    Electric Vehicle Charging (EVC)

    Electric-vehicle charging stations are available located in front of entrance 6, by BMO. The charging fee is $2 per hour.