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Guest Experience
Guest Experience Daily Hours*
Monday-Friday: 11am-6pm
Saturday & Sunday: 11am-7pm
*Holiday hours may vary – visit Guest Experience for details.
Call Us: 905-883-1400
Gift Cards
View Hillcrest gift card options here
SPC Card
Student Price Cards can be purchased from our Guest Service desk located by Entrance 4. For more information and terms and conditions, please visit SPCcard.ca.
Wheelchairs & Walkers
Available for loan from our Guest Experience desk during Guest Experience hours of operation.
Guest Experience Hours
Monday-Friday: 11am-6pm
Saturday & Sunday: 11am-7pm
Phone Charging Stations
1 station is located at Guest Experience.
Lost & Found
If you have misplaced an item, contact Security at 905-883-3879 or visit the Security Office.
Family Care
Family Washroom – Hillcrest offers 4 family washrooms equipped with change tables. View on map.
Nursing Room – For your convenience, the centre has 1 nursing room. View on map.
Expectant Mother & Small Children Parking – Hillcrest has designated parking stalls for expectant mothers and visitors with small children near each entrance.
Electric Vehicle Charging (EVC)
Electric-vehicle charging stations are available located in front of entrance 6, by BMO. The charging fee is $2 per hour.