EASTER HOURS
Hillcrest will be open from 11:00am - 6:00pm on Friday April 18 and CLOSED on Sunday April 20th.
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Welcome back to StyList. Happy shopping!
With StyList search & shop Hillcrest Mall. Anytime. Anyplace.
Your role in a nutshell As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience. More about the role Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed Problem solves effectively & proactively as much as possible using available resources Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed. Communicate effectively & act as a flexible & responsible role model to your team Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products. Working with the Store Management team to: o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life o Ensure development of customer loyalty to further build The Body
Shop brand o Meet sales & performance targets o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. In 2019, we became a certified B Corp. That is a business that meets the highest verified standards of social and environmental performance transparency and accountability. B Corps don’t just care about profit they care about people and the planet too.
We believe equality is a human right. All people should have an equal opportunity to pursue their dreams and aspirations, regardless of beliefs, characteristics, and circumstances. Everybody has the right to live their life free from violence and discrimination. We want The Body Shop to be a great place to work and shop, whoever you are. We endeavor to be diverse and inclusive throughout our business. We celebrate the diversity of individual self-expression. We are unapologetically excited about life and the world and want everyone to experience all it has to offer. As such, we are passionate protagonists and advocates of social equality, equal rights, and equal opportunities, for each and every one, everywhere! Visit The Body Shop website to learn more.
The Body Shop exists to fight for a fairer, more beautiful world. This is our purpose, and it drives everything we do. Our beliefs are everything to us: that business is a force for good, the empowerment of women and girls and the belief that everyone is beautiful.
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
Lead & work as part of a successful, engaged team to best meet the needs of our customers
Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
Problem solves effectively & proactively as much as possible using available resources
Communicate effectively & act as a flexible & responsible role model to your team
Ensure development of customer loyalty to further build The Body Shop brand
Meet sales & performance targets.
Manage stock; monitor & manage change
Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
Identify & attract high potential candidates & develop current team members to succeed in their goals
Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
What we look for
Experience in a customer facing role, people leadership & team development
Able to meet sales & performance targets with outstanding planning & organizing skills
Ability to work collaboratively within a feedback culture
Experience coaching & developing a successful team
Outstanding leadership & communication skills
Experience using data (KPI’s) to make sound business decisions
Comfortable with Microsoft Office Suite
Flexibility to work across Sunday to Saturday is required
What we offer
Benefits start within your first month
Comprehensive onboarding in your new position
Training hours for you & your team as needed
A 50% discount on regular product & 30% on Gifts
Freebies when we launch new products, we want our Teams to be the first to fall in love with them
Paid volunteer days so you can spend time with the causes that matter to you
Ability to make connections with Community Partners to drive local activism
Opportunities to grow within the Brand
Encouragement & support to be exactly who you are employees may join any/all our Talent Drivers
Commerciality
Collaborative Skills
Leadership
Personal Conduct
Purpose
We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
Apply directing to:
https://careers.thebodyshop.com/job-invite/24804/
Looking for someone with minimum 2 years experience in retail management.
Looking for someone with an entrepreneurial mindset that can partner, support, and help foster my vision and directives to continue growing the overall store success.
Must be outgoing and able to prioritize customer service excellence.
Resumes to be handed directly to Store Manager, (Paul) for employment consideration.
