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Job description
THE TEN SPOT® richmond hill is currently on the hunt for nail + esthetic experts!
we are looking for remarkable people that are enthusiastic, exceptionally capable, and have great energy! our mission at THE TEN SPOT is simple, to make everyone #FeelLikeATen! so if you’re looking for a rewarding career in a positive, fast-paced and growing environment, what are you waiting for?!!
THE TEN SPOT® exists to make everyone feel like a ten, so they can live their best life ever! we’re an international network of beauty bars that provides impeccably executed services in a #clinicallyclean environment. because of this, we’re looking for a talented nail technician + esthetics expert at our richmond hill location who will provide an exceptional nail/esthetics experience for each of our guests while upholding our strong team values and standard of excellence.
what you’ll do:
provide outstanding nail services according to guest needs; once you take on a guest, they are yours to impress. you’ll do this by owning your role; from manicures, pedicures, shellac/gel, gel overlay and extensions. you’ll first do hand/ foot and nail assessments and work with guests to find out about their sensitivities. because you’re always up to date on trends, guests will rely on you to help them choose a color and design and also educate them on proper nail care according to their style. you’ll work with clients to cut and shape nails, do cuticle work, callus removal and massage
provide outstanding esthetics services according to guest needs; once you take on a guest, they are yours to impress. you’ll do this by owning your role; from our famous brazillians, waxing, laser hair removal and a variety of different skin treatments. you’ll first connect with your clients to make sure they’re comfortable and informed about the services they’ll be receiving. you execute these flawlessly within our brand standards and in a timely way that keeps our operations moving.
amaze and retain our guests; as part of your expert nail + esthetics service, you’ll also create a lively atmosphere to leave guests feeling like a ten. building a strong relationship with our guests means facilitating great conversations, knowing who wants you to be quiet and who wants to chat. you’re always happy to share your expert knowledge when you come in for every shift with a positive, upbeat attitude. this building of relationships is important to continuously have regulars in your books.
contribute to our #clinicallyclean standards and team success; at THE TEN SPOT®, we are in it together. we take cleanliness extremely seriously and so do you. you are happy to be constantly cleaning your station (and others), disinfecting surfaces and pitching in wherever it’s needed. you take pride and care in not just your guests’ experience, but happily help out whenever you see something that needs to be done.
proactively make sales through education and relationships; because you’re a pro at building trust with guests, they appreciate when you recommend products that they can benefit from. in order to do this, you’ll understand each product, how they work and their pricing. as a metric of success, not only will you identify opportunities to upsell products and services without being pushy, but you’ll plant seeds for rebooking future appointments.
who you are:
you’re nailing it: you love staying on top of nail trends and your creativity and passion for your trade allows you to come up with great ideas and inspiration for your guests. at this point in your career, you’re a pro at providing professional service and past colleagues can vouch for your skills.
you have a passion for all things esthetics; you love the industry and the work you’ve been able to do. you appreciate being able to move from one service to the next in a way that fills your day with variety.
you appreciate the consistency a franchise provides you; we want you to be creative and also respect that the goal of our franchise is to provide consistency across all of our locations. you feel confident in knowing that you’re supported by a larger system that’s committed to the best quality services and experiences for your guests.
you’re emotionally intelligent; your dynamic character allows you to work with different types of personalities and read the room to gauge the tone of any guest. you’re able to make them feel at ease and welcomed whether that’s through engaging conversation or comfortable silence.
you appreciate honest feedback; you appreciate that criticism comes from a place of love and is not a personal attack. we’re big on candid and open communication because it allows us all to be comfortable voicing our needs and accepting helpful feedback. you have strong integrity and have no problem owning up to your mistakes. we are constantly getting better + better.
you love to celebrate everyone’s successes; you appreciate a strong team culture and are equally excited about your coworkers’ success as much as your own.
why work with us:
this is your opportunity to join an incredible team in a fast-paced, growing business, with a brand that is led by a visionary ceo. you’ll be in a safe space in a supportive environment where everyone has your back and wants to see you do your best. our bars are fun, super clean and well-designed. you can feel proud of working at a brand that is well known across the country for its superior services and #clinicallyclean environment where you would be celebrated as the expert that you are.
qualifications + skills
must hold an esthetics diploma, and be certified in manis+pedis+waxing in order to be considered (facial services, a plus!)
be an expert in your craft – providing outstanding services + experiences
provide exceptional customer service
sales experience – recommend product pairings/follow up appointments to guests in order to provide continuous care
benefits + what we offer!
competitive hourly rates
flexible schedules (because we know you have a life!)
retail commissions
seriously great tips (we mean seriously. great. tips!)
killer retail incentives!
additional in house10spot® training (this is what makes us soooo great!)
amazing advancement opportunities for those looking to grow with us!
industry-leading perks and incentives, including discounts on skincare lines such as dermalogica and miracle10!
if you want to be a part of taking over the world with us – or at least the beauty bar world, please forward your resume!
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