Hillcrest Mall

DAILY OPERATING HOURS:

• MONDAY – SATURDAY: 10am – 8pm
• SUNDAY: 11am – 7pm

EXTENDED HOLIDAY HOURS BEGIN: Friday, December 1st, 2023

• MONDAY – SATURDAY: 10am – 9pm
• SUNDAY: 11:00am – 8:00pm

*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-883-1400) for details.

• Black Friday: November 24, 9:00am – 9:00pm
• Christmas Eve: December 24, 9:00am – 6:00pm
• Christmas Day: December 25, CLOSED
• Boxing Day: December 26, 9:00am – 8:00pm
• New Year’s Eve: December 31, 10:00am – 6:00pm
• New Year’s Day: January 1, 11:00am – 6:00pm

Regular shopping hours will resume on January 2, 2024.

• Monday – Saturday: 10:00am – 8:00pm
• Sunday: 11:00am – 7:00pm

HOLIDAY GIFTING

Let them find what they love this Holiday season with a Hillcrest Mall gift card!

Shop in Mall

Purchase your gift card in person at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. View Map

eGift Card

Enjoy the convenience of purchasing at home and gifting instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. Buy Now

Group Gifting

Send an eGift Card as a group for any occasion. We make it easy to invite friends, family, and colleagues to contribute. Start a Group Gift

Corporate e Gifting

Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Hillcrest Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!

Please note only service animals are permitted in the centre during mall hours.

Thursday, December 14th & 21st from 6:00pm – 8:00pm

What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.

Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com

For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.

We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.

• Please enter and exit through Entrance 4.
• All pets must be on a leash, in a pet carrier or held by the owner at all times.
• Owners must immediately clean any “messes”.
• All animals must be current on vaccinations.
• Aggressive/dangerous animals are not permitted.
• Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.