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    Hours & Services

    Extended Hours

    Daily

    From November 26, 2022 – January 1, 2023: 

    Monday-Saturday: 10:00am – 9:00pm
    Sunday: 11:00am – 8:00pm

    Holidays

    Black Friday: November 25, 9:00am – 9:00pm
    Christmas Eve: December 24, 9:00am – 6:00pm
    Christmas Day: December 25, CLOSED
    Boxing Day: December 26, 9:00am – 8:00pm
    New Year’s Eve: December 31, 10:00am – 6:00pm
    New Year’s Day: January 1, 11:00am – 6:00pm

    *PLEASE NOTE: Individual store hours may vary. Please contact retailers if you have any questions. Retailer contact information can be found HERE

    Regular shopping hours will resume on Monday, January 2, 2023.

    Gift Wrapping by Mackenzie Health

    Date: November 28-December 24
    Time: November 28 – December 11: 2pm-9pm | December 12-December 23: 10am-9pm | December 24: 10am-6pm
    Location: Near Entrance 2, beside H&M

    Bring your gifts and we will bring everything else! Mackenzie Health Volunteer Association will be offering gift wrapping services and will be accepting donations on site.

    The Mackenzie Health Volunteer Association is a self-governed organization that was established in 1962 to bring a hospital to Richmond Hill.

    Mackenzie Health Volunteer Association

    Gift Cards

    This holiday, let them find what they love!

    Shop in Mall
    Purchase your gift card in person at the Guest Services desk or our new Gift Card Kiosk located at Entrance #4. View Map

    eGift Card
    Enjoy the convenience of purchasing at home and gift instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Services desk or our new Gift Card Kiosk located at Entrance #4. Buy Now

    Group Gifting
    Send an eGift Card as a group for any occasion. We make it easy to invite friends, family, and colleagues to contribute. Start a Group Gift.

    Corporate eGifting
    Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

    Live Chat

    Questions? We’re here to help! Our representatives are at your service.

    Text Us: 226-210-1015
    Call Us: 905-883-1400

    Santa Returns to Town!

    The Jingle Jolly Forest is back! Experience the magic of the holiday season at Hillcrest. Reservations are strongly encouraged. Limited walk ups are available and are offered on a first come first served basis. Please see Santa hours and packages below.

    Location: Centre Court, near Entrance 4

    Santa's Hours of Operation

    From November 26-December 23

    Wednesday to Saturday: 10am-8pm

    Sunday: 11am-7pm

    Monday & Tuesday: Closed

    Christmas Eve, December 24: 10am-3pm

    Santa Photo Reservations

    Pre-purchase your photo package and reserve your visit with Santa Click Here

    FAQ and Support

    What if I need to reschedule or cancel?

    Your reservation is nonrefundable. However, if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must e rescheduled prior to your scheduled reservation time.

    Where is my reservation confirmation? 

    After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com

    For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

    Pet Night Photos

    Furry friends are invited to have their photos taken with Santa during pet-friendly hours on December 1, 2, 8 & 9 from 6pm-8pm evenings in Centre Court. All pets with paws are welcome!

    Hours of Operation: 
    Thursday December 1 | 6pm-8pm
    Friday December 2 | 6pm-8pm
    Thursday December 8 | 6pm-8pm
    Friday December 9 | 6pm-8pm

    Santa Pet Photo Reservations

    Pre-purchase your photo package and reserve your visit with Santa Click Here

    FAQ and Support

    For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

    Store Offers

    Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.

    Holiday Happenings

    Please see below for all the exciting things happening around the centre!

    Holiday Activities with Richmond Hill Public Library

    Date: November 28, December 5, 12, & 19
    Time: 10:30am-12pm
    Location: Centre Court, near Entrance 4

    Hillcrest is proud to partner with the Richmond Hill Public Library this season! From letters to Santa, decorating cookies, storytime and crafts, join the Richmond Hill Library team for some Holiday fun right here at Hillcrest. Drop in sessions are available on a first come, first serve basis. Please see below for programs offered:

    Silly Stories & Letters to Santa
    Monday November 28, 10:30am-12pm
    Gather around for some belly laughs with your local library! Jenn will read two of her holiday favourites: All Right Already! A Snowy Story by Jory John and A Moose in a Maple Tree by Troy Townsin. Then, Anete will help kids to write and decorate letters to Santa that library staff will deliver to the North Pole!

    Elf on a (Library) Shelf
    Monday December 5, 10:30am-12pm
    Bring your elf on the shelf for an elfish story, or make your very own paper bag elf with us! Jenn will tell the story of Pig the Elf by Aaron Blabey, followed by How to Catch an Elf by Adam Wallace. Then, Katherine will help kids craft paper bag elves and decorate their very own elf hats.

    Tales & Treats
    Monday December 12, 10:30am-12pm
    ‘Tis the season for holiday treats! Jenn will read Most Marshmellows by Rowboat Watkins and Gingerbread Mouse by Katy Bratun. Then, Anete will guide kids in decorating scrumptious gingerbread cookies.

    Classic Holiday Stories
    Monday December 19, 10:30am-12pm
    Gather around for holiday stories new and old! Shubha will read the stories of Frosty the Snowman by Steve Nelson & Jack Rollins and Hansel & Gretel by Bethan Woollvin. Explore light, love, and the diversity of the holiday season as we read Little Glow by Katie Sahota. Then, Jenn will help kids craft a wintry snowman.

    About Richmond Hill Public Library

    Richmond Hill Public Library is your community library. We’re a safe, modern space where you can explore ideas and resources that are important to you. We curate relevant, hands-on experiences alongside a rich collection of both physical and digital resources. Visit us online or at one of our four branches to experience programs for all ages; borrow books, DVDs, video games; or access eBooks, digital magazines, and online resources. An RHPL card is free for anyone who lives, works, or goes to school in York Region; get yours today and experience a world of possibilities.

    Richmond Hill Public Library

    Your Favourite Retailers at Centre Court

    Visit Centre Court and enjoy the fun with your favourite retailers like The Body Shop, Saje, Jill Yoga and more! Please check back for more retailers.

    Saje’s Relaxation Station
    Date:
    Saturday November 12
    Time: 12pm-2pm
    Busy shopping season ahead? De-stress with Saje Natural Wellness right here at Centre Court! Stop by and use some of Saje’s latest relaxing products during your visit.

     

    Yoga at the North Pole with Jill Yoga
    Date:
    Saturday November 19
    Time: 2pm
    Practice mindfulness and meditation during your busy shopping spree! Head over to Centre Court for complimentary yoga classes offered by Jill Yoga. All ages are welcome. Please register HERE.

     

    Register Now

     

    Get Inspired by The Body Shop
    Date:
    Sunday November 20
    Time: 11am-3pm
    Visit Centre Court and test out The Body Shop’s latest gift sets for this season. The Body Shop will also be showcasing their newest re-fill concept for their products.

    Holiday Heroes

    Date: December 3
    Time: 10am-2pm
    Location: In front of Pandora

    The Holiday Heroes Toy Drive is back! Help support families in need by donating gift cards, toys, blankets, and new clothing.

    Holiday Heroes

    Sandgate Women's Shelter Holiday Donation Drive

    Date: November 14-December 14
    Time: Mall hours
    Location: Guest Experience Desk by Entrance 4

    Hillcrest is proud to support Sandgate Women’s Shelter. Sandgate is a registered Woman’s Shelter of York Region is dedicated to providing all persons who identify as women and their children shelter, support and information so they can take steps towards ending violence in their lives. Donations including clothing, toiletries, outer wear and toys are accepted at the Guest Services desk.

    Sandgate

    Gift Wrapping provided by Mackenzie Health

    Date: November 28-December 24
    Time: November 28 – December 11: 2pm-9pm | December 12-December 23: 10am-9pm | December 24: 10am-6pm
    Location: Near Entrance 2, beside H&M

    Bring your gifts and we will bring everything else! Mackenzie Health Volunteer Association will be offering gift wrapping services and will be accepting donations on site.

    Mackenzie Health Volunteer Association

    Christmas Caroling by the North Toronto Chinese Alliance Church

    Date: December 10
    Time: 2pm-4pm
    Location: In front of Pandora

    Come by and listen to your favourite Holiday carols by the North Toronto Chinese Alliance Church!

    North Toronto Chinese Alliance Church

    Salvation Army Kettle Bells

    Date: November 17- December 24
    Time: Mall hours
    Location: Between The Body Shop and The Gap

    The Salvation Army Kettlebells are back! The Salvation Army’s Christmas Kettle campaign is one of Canada’s largest charitable events. Salvation Army kettle donations provide food and toys for vulnerable families.

    The Salvation Army

    Fresh from the Farm

    Date: November 22-December 23
    Time: Open 8am-9pm daily
    Location: Southwest corner parking lot by Carrville Road

    Marchildon Trees are back at Hillcrest while supplies last.

    Santaville

    Explore personalized Christmas ornaments and other decoration made by hand this season.

    Location: In front of American Eagle

    Santaville