At Hillcrest and as a part of the Oxford Properties family, we are committed to exceeding our valued customers’ needs, and improving the services we offer. With warm, knowledgeable assistance from our Guest Experience Representatives, we strive to assure an effortless and enjoyable experience at Hillcrest. For more information of our Customer Service commitments, please view The Oxford Way video.
Hillcrest provides an array of services, listed below.
Guest Experience Location
Our Guest Experience desk is located at Entrance #4.
Our Guest Experience Representatives will be glad to assist you in locating a particular store or help you find your way around the centre, and even the Richmond Hill area.
Learn more about purchasing a Hillcrest Gift Card PLUS here.
Lost and Found
When items have been misplaced at Hillcrest, contact our Guest Experience Kiosk at 905 883-1400 for immediate assistance, located at Entrance #4.
We are now selling Student Price Cards (SPC) at our Guest Experience Location. Students will have to show their Student ID at purchase.