Our Tweets

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In a blink of an eye, @chaptersindigo will be here! Coming Fall 2018. 📚#HelloHillcrest
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From day to night, the perfect @hmcanada summer dress is calling your name ☀️#hm
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Why limit yourself to one ring? Stack and style your favourite @PANDORA_NA pieces. Until July 18th, spend $125 an…
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Guest Experience

At Hillcrest and as a part of the Oxford Properties family, we are committed to exceeding our valued customers’ needs, and improving the services we offer.  With warm, knowledgeable assistance from our Guest Experience Representatives, we strive to assure an effortless and enjoyable experience at Hillcrest.  For more information of our Customer Service commitments, please view The Oxford Way video.

Hillcrest provides an array of services, listed below.

Guest Experience Location

Our Guest Experience Kiosk is located near Entrance #4, in between Suzy Shier and Tip Top Tailor.  


Our Guest Experience Representatives will be glad to assist you in locating a particular store or help you find your way around the centre, and even the Richmond Hill area.

Lost and Found

When items have been misplaced at Hillcrest, contact our Guest Experience Kiosk at 905 883-1400 for immediate assistance, located near Entrance #4.


Online Chat