The health and safety of our customers, all employees at Hillcrest, and our community will always be our highest priority. ​​

In compliance with the order of the Government of Ontario, Hillcrest will be open effective Monday, February 22, 2021, for in-store shopping. Hillcrest, participating stores, and restaurants will be available for in-store shopping with a capacity limit of 50%. ⁣⁣⁣⁣Restaurant and eateries will be open for take-out and delivery only, indoor dining will be prohibited.

Centre capacity percentage is posted at the top of this website and indicates CURRENT PERCENTAGE OF THE TOTAL APPROVED PUBLIC HEALTH CAPACITY PER THE RED ZONE. More information about capacity can be found HERE.

Active Screening at Mall Entrances: All patrons will be screened prior to entering Hillcrest Mall. Patrons must answer a series of questions related to Covid-19 symptoms and exposure. To avoid delay, we encourage guests to complete the Ontario Screening Questionnaire prior to arrival. After completing the survey, simply screenshot the green “you can go” screen and show it to the screener upon entry.

The centre will be open daily from Monday–Friday 11 AM to 7 PM and Saturday & Sunday 11 AM to 6 PM. Store hours may vary from shopping centre hours. Please contact the store for details.

  • A list of retailers for in-store shopping can be found below this page
  • A list of stores & services offering Curbside Pickup can be found HERE
  • A list of restaurants & eateries offering Takeout & Delivery can be found HERE


To protect the health and safety of our community, effective July 17, 2020, all persons entering or remaining at Hillcrest shall wear a mask or face covering which covers the nose, mouth, and chin as required by the York Region By-Law.

If you have any questions prior to your visit, please text 226-210-1015 and our Guest Experience team will answer your questions. Available during centre hours.


We have increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations.

  • Installed signage to reinforce physical distancing, guide customer traffic flow and hygiene.
  • Placed hand sanitizer stations throughout the shopping centre.
  • Limited capacity in elevators and washrooms.
  • Some seating has been removed and clearly marked as out-of-use to maintain physical distance.
  • Valet parking operations have been suspended.
  • Water fountains, strollers & Smartecartes have been decommissioned


  • Wear a mask or facial covering.
  • Keep a safe distance 6ft/2m apart.
  • Cover your sneeze.
  • Wash and/or sanitize your hands often.
  • Stay home if you don’t feel well.

All stores listed below are open mall hours, unless indicated otherwise below:

*Store hours may vary from shopping centre hours. Please contact the store for details. Please check back here for ongoing updates.

  • A&W
  • Aldo
  • American Eagle
  • Ardene
  • Aritzia (10:30AM – 7:30PM)
  • Ashby Grove (Monday- Friday- 10am-7pm, Saturday- 9am-6pm, Sunday 11am-6pm)
  • Baggery (11:30AM-6:00PM)
  • Beauty First
  • Bell
  • Blossom Moments
  • Bank of Montreal
  • Browns
  • Carter’s / Osh Kosh
  • Cell Rox
  • Chatime/Bake Code
  • Claire’s
  • Crescent Oral Surgery
  • Delta Optical
  • Dennis Steinberg Law
  • Dr. Chong
  • Dr. Greenwald
  • Dr. Leung
  • EB Games
  • Eden
  • Eh Voila
  • Fido
  • Freedom Mobile
  • Freshly Squeezed
  • Gap
  • Gateway Newsstand
  • Goodlife (Monday-Friday 6AM-10PM, Saturday-Sunday 7AM-8:30PM)
  • Guess
  • H&M
  • Hair Spot
  • Heel Stop (Monday-Friday 11-6, Saturday 11-5, Sunday Closed)
  • Hillcrest Dental
  • Hillcrest Orthodontics | Dr. Parker / Dr. Raffi
  • Homesense
  • Hudson’s Bay
  • Hunter & Shaye
  • Indigo
  • Insta Tax
  • JCY House
  • Jimmy the Greek
  • Just Cozy
  • Kernels
  • Kiddie Kobbler
  • Koodo
  • La Vie En Rose
  • Laura
  • LensCrafters | Dr. Joseph Elmalem
  • lululemon
  • Mac’s Sushi
  • Mark’s
  • Marshall’s
  • Martin Herman Law
  • Mastermind Toys (Monday-Friday 11-8, Saturday 9-6, Sunday 11-5)
  • Melanie Lyne
  • Michael Hill
  • Miniso
  • Mobile Q
  • Mujosh
  • Natural Solutions
  • New York Fries
  • Okaidi
  • Old Navy
  • PalettAmerica
  • Pandora
  • Peoples Jewellers (11AM-6PM)
  • Phone Care +
  • Playtime Toys
  • Rainbow Jade
  • Real Fruit Bubble Tea
  • Reitmans
  • Rinascimento
  • Rogers
  • Roots
  • RoyalTea
  • RW&Co
  • Saint Germain Bakery
  • Second Cup (11AM-6PM every day)
  • Sephora
  • Shoppers Drug Mart
  • Showcase
  • Sleep Country
  • SoftMoc
  • Sportchek
  • Sporting Life
  • Starbucks (Indigo)
  • Subway
  • Sunglass Hut
  • Swarovski
  • Swiss Chalet
  • Szechaun Express
  • Tbooth Wireless
  • TD Bank
  • Telus
  • The Body Shop
  • The Nutty Chocolatier
  • The Source
  • Tim Hortons
  • Times Square (12-5)
  • Tip Top Tailors
  • Top Canadian Realty
  • Trade Secrets
  • Uncle Tetsu’s Cheesecake
  • Urban Kids
  • Virgin Mobile
  • Walking on a Cloud
  • West Coast Kids
  • Wireless Wave
  • Wow Mobile
  • Yogen Fruz
  • Your Good Health
  • Yves Rocher
  • Zacks




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